Right of withdrawal:
As a consumer, you have a 14-day right of withdrawal when you shop with us.
The withdrawal period expires 14 days after the day you receive your item. If you have ordered several different items in one order, but they are delivered individually, the period runs from the day you receive the last item.
If the order consists of several lots or parts, the withdrawal period expires 14 days after the day you receive the last lot or part.
If it concerns an agreement for regular delivery of goods over a certain period, the withdrawal period expires 14 days after the day you receive the first item.
The period means that you have 14 days from receipt to notify us that you want to cancel your purchase. You can send an email to kontant@bozz.dk or use the standard withdrawal form, which you can find at the bottom of the terms and conditions.
You cannot cancel your purchase by refusing to accept the item without notifying us at the same time.
Cancelling part of your purchase:
If you have purchased multiple items from us, you have the option to return one or more items, even if they were purchased in one order. Please note that you will not receive a refund for shipping costs if you cancel part of your purchase.
Returns:
Once you have notified us that you wish to cancel your purchase, you have 14 days to send the item back to us.
You must pay for the return of the package yourself, and you are liable if damage occurs during transport.
No right of withdrawal:
The following agreements cannot be cancelled:
Delivery of sealed audio or video recordings or computer software on which you have broken the seal
Delivery of digital content that is not delivered on a physical medium, if
a) the delivery of the digital content is not made against payment or
b) the performance has begun with your prior express consent and acknowledgement that you thereby lose your right of withdrawal once we have provided confirmation on a durable medium.
Condition of the item when you return it:
If the item has lost value and this is because you have used it in a way other than what was necessary to establish the nature, characteristics and functioning of the item, you can only get a part of the purchase price back. The amount you can get back depends on the commercial value of the item, and in some cases this may mean that you can only get the shipping costs back. To be sure of getting all your money back, you must handle the item in the same way as you would normally be allowed to in a physical store selling the same item. We recommend that you return the item in the original packaging. If the original packaging is missing, this may result in a decrease in the value of the item.
Refund of the purchase amount:
If you regret your purchase, you will get your money back. If the item is depreciated, we will deduct the amount you are liable for.
We will refund all payments received from you, including delivery costs (this does not apply to additional delivery costs in cases where you have chosen a different form of delivery than the cheapest form of standard delivery that we offer), no later than 14 days from the day on which we have received your notification that you want to cancel the agreement.
We will refund the money using the same means of payment that you used for the purchase, unless we have agreed otherwise.
We may withhold payment until we have received the item, unless you send us documentation that it has been returned.
The item is sent to:
Bozz.dk v/ Martin Gavlshøj Berg
Hedegårdvej 35
7620 Lemvig
Denmark
We only accept packages that are sent directly to the address.
You can also cancel your purchase by notifying us and delivering it in person to the above address by prior arrangement.
Right of withdrawal in business purchases:
In b2b there is no right of withdrawal.